Terms & Conditions

The Contract

Eliza must receive payment in full of your entire purchase before the order can be accepted.

1 . Eliza

If you should incur any problems with your online shopping experience with us. Please email Eliza as soon as possible and we will do our very best to rectify the situation.

2 . Prices

All prices payable for our products are set on our website. We accept paypal online payments. Also we accept all major credit and debit cards over the phone.

We also reserve the right to increase the limited offer deadlines at out discretion.

3 . Cancellation by Eliza

Eliza reserves the right to cancel between us if:

One or more of the products ordered was listed at an incorrect price due to a typing error or if Eliza has insufficient stock to complete your order. In the event that Eliza does need to cancel your order, Eliza will notify you via email as soon as possible. You will then have the opportunity to amend your order or Eliza will amend your credit card purchase. Eliza will not be obliged to offer any additional compensation for any disappointment suffered.

4 . Right to Cancel Policy

If you are contracting with us as a consumer. You as the customer will have the right to cancel some or all of your order at any time up to 7 working days after the days of which you receive the goods. It will then be your responsibility to return the order (in pristine condition unworn and with all tags in place where applicable with original packing) prior to any credit or refund being made to your account. All cancellations must be made in writing to our email address which you will find on our website. Please allow 30 days to process the refund once Eliza has received the goods. The refund will be credited to the account used on the original purchase.

5 . Delivery of Products to you

Eliza will deliver the products to the address that you give us at the time of the order being placed with us. It is your responsibility to provide us with an accurate delivery address. Eliza cannot be held responsible for the non-delivery of your order. Whilst every effort is taken to ensure that your order reaches you within the estimated 3-5 working days. Due to circumstances beyond our control this may not always be possible. Delays in delivery times may occur during busy seasonal times ie Christmas etc.

6 . Website

Eliza will not be responsible for any damage caused to you by any harmful viruses or anything that might be linked to the eliza website when and if you use or download anything from the Eliza website ie spam, computer programmes, etc.

7 . Reproduction of Colours

Whilst every effort is taken to ensure that the reproduction of colours when photographed are to the best of our ability. On occasion colours may vary to that shown on the Eliza website.